Screening Agent – Education

Company: Mintz Global Screening

Location: Toronto office

Job Type: Full Time

Sector: Services

Mintz Global Screening is seeking inquisitive, motivated Screening Agent - Education for its Global Verify team based in Scarborough. The team specializes in vetting potential candidates for senior executive jobs globally. We are considering high-caliber, entry-level candidates preferably with foreign language fluencies. We are looking to add Screening Agents to our verification team with a focus on verifying diplomas, professional accreditations and other services offered by the company.

REQUIRED QUALIFICATIONS

 

Knowledge and Education

 

  1. Degree of a college/high school recognized in Canada
    Fluent in English, foreign languages preferred

 

Candidates must be fluent in English and preferably another foreign language. Languages of particular interest include Chinese, French, German, Italian, and Russian. Danish, Swedish, Portuguese, Arabic, and Spanish are also highly desirable. Research, investigative or journalism experience is a plus.

 

 

 

 

 

 

 

 

DESIRED SKILLS AND RESPONSIBILITIES

 

To provide customer service in accordance with the standards and to the specifics of the service contracts, a successful Screening Agent will:

 

  1. Conducting background checks on executives around the world
    Verifying educational and professional qualifications through the use of online databases, outgoing and incoming calls, and email correspondence
    Learn and master the use of databases and vendors that serve as international liaisons for verifying degrees and professional qualifications around the world
    Conduct regular monitoring according to customer needs and answer their questions on time
    Provide results to the clients according to established procedure and provide other avenues of research, if necessary
    Synthesize information obtained in the form of written reports in a professional and understandable manner, drafting and editing comprehensive client-ready reports
    Meet client services deadlines
    Ensure compliance with the company standards of privacy and security
    Work with team members to ensure excellent customer service
    Maintain good relationships with his colleagues and supervisors
    Maintain a clean and operational working environment
    Strong organizational skills, autonomy, detail-oriented
    Capacity to communicate clearly the research results
    Aptitude to work both in team and individually
    Ability to work in a changing environment

 

Strong research, writing (mastery of grammar and punctuation), computer skills, attention to detail, and high levels of reading comprehension are required.