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12.03.2016 : News

Reinforcing your hiring process

Over time, social, technological and economic forces have not only led to increased workforce mobility across the globe, but also to the advent of fake references, diploma mills and other misdeeds. There has been an increasing need for employers to screen a candidate’s background and a growing demand for new types of background check services.

In our previous post, we provided tips to identify the best fit during the interview process. Knowing that recruitment is one of the regular tasks of both franchisors and franchisees, we will now review available tools that will help them make sure they are hiring the right candidates and protecting their corporate image.

Knowing candidates’ past on-the-job behaviours

Surveys reveal that the cost of turnover represents 35% or more of the annual salary for most positions. As employers, we know how challenging it can be to match people to jobs as each one requires unique abilities, traits and skill sets.

It is no secret that past performance is one of the greatest indicators of future conduct. Employers rely on reference checks to obtain a perspective of candidates’ past “on-the-job” behaviours. These checks have been a standard in Canada for over 100 years and nowadays, most companies continue to systematically conduct at least two references prior to hiring. Reference checks are also useful to explore areas of concern that occurred during the interview or to ensure that there have not been any embellishments from the candidate.

An important point to bear in mind is that references should be obtained in an unbiased way and focus on facts. The final report should provide an overview of a candidate’s position, job performance, dominant characteristics, areas for improvement, leadership and communication abilities.

Cross verifying past employment information

Another common requirement from employers is to make sure that a candidate’s working experience as outlined on their CV has not been overstated. Compared to the reference check, the employment verification should be conducted with the company’s HR department to obtain accurate information from employee records.

The employment verification report should confirm specific information such as start and end dates, positions held, type of work performed, reason for leaving and the candidate’s eligibility for re-hire.

Verifying past education information

An internal survey conducted by Mintz Global Screening revealed that 8% of candidates have an education discrepancy that is, they provided education credentials they either did not complete or… flat out, never actually obtained! An education verification will quickly validate the authenticity of a candidate’s diploma as well as the legitimacy of the institution that issued it.

Knowing whether your prospect has a clean record

Statistics show that crime rate in Canada dropped from 2006 to 2011 and we all hope it will maintain this trend. The criminal record check is the most prevalent screening done in Canada and a prerequisite for a number of high-security employment areas. Mintz Global Screening’s internal survey showed that 9% of screened candidates actually had a criminal record.

Knowing your candidate’s financial accountability

For a job involving cash handling, asset management and dealing with other confidential financial information, an employer would want to hire a candidate who is both responsible and has a proven financial track record.

A credit check, which involves inquiring into an applicant’s financial background, is a business necessity when it comes to sensitive job positions. It provides detailed reports of credit ratings, loans and collections outstanding as well as a verification of the individual’s identity.

These services represent the most frequently sought-for solutions in a background check. In today’s marketplace, a full background report consists of two references, education and professional accreditation, 5-years employment verification and a criminal record check.

An important final point is third party objectivity. This means that for a screening process to be fully compliant, responsible and free of any ethical or human rights issues, it is a best practice to always use a third-party company to do your background check. This way the hiring manager will receive a report that is unbiased, obtained in good faith, focused on factual information and conducted in a manner equitable to all candidates.

Several other background check services exist and we shall look into them in our next post. Stay tuned!

verifier-veracite-informations-cv

01.04.2019 : News

Resume verification: how to authenticate

A company’s strength is derived from its employees. On the other hand, when an employee makes a false statement on their resume when applying for a job, the hiring company significantly increases the risk of losses. In this regard, there are some solutions that will prevent these poor hiring decisions. Here are some things you need to know about how to verify the accuracy of the information in a resume…. Lire la suite »

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28.01.2019 : News

Driving record check: what jobs require it?

An individual’s driving record can reveal a history of offences such as impaired driving, speeding or dangerous driving. It also includes details of the driver’s licence and its history for a defined period, current status, active suspensions and fines. For some recruiters, an in-depth check of a candidate’s driving record is particularly useful in assessing whether a candidate meets industry standards, corporate insurance requirements and can reliably drive a company… Lire la suite »

06.01.2019 : News

Detecting resume fraud costlier as deceptions become more subtle

Job applicants are becoming more subtle in how they falsify their resumes It may seem paradoxical that as companies become more efficient in performing effective background screening on applicants, the process is becoming more costly. The reason is simple: job applicants are becoming more subtle in how they falsify their resumes. They exaggerate and inflate rather than outright lie. Instead of deliberately lying on their resume by making up non-existent… Lire la suite »