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12.03.2016 : News
Reinforcing your hiring process
Over time, social, technological and economic forces have not only led to increased workforce mobility across the globe, but also to the advent of fake references, diploma mills and other misdeeds. There has been an increasing need for employers to screen a candidate’s background and a growing demand for new types of background check services.
In our previous post, we provided tips to identify the best fit during the interview process. Knowing that recruitment is one of the regular tasks of both franchisors and franchisees, we will now review available tools that will help them make sure they are hiring the right candidates and protecting their corporate image.
Knowing candidates’ past on-the-job behaviours
Surveys reveal that the cost of turnover represents 35% or more of the annual salary for most positions. As employers, we know how challenging it can be to match people to jobs as each one requires unique abilities, traits and skill sets.
It is no secret that past performance is one of the greatest indicators of future conduct. Employers rely on reference checks to obtain a perspective of candidates’ past “on-the-job” behaviours. These checks have been a standard in Canada for over 100 years and nowadays, most companies continue to systematically conduct at least two references prior to hiring. Reference checks are also useful to explore areas of concern that occurred during the interview or to ensure that there have not been any embellishments from the candidate.
An important point to bear in mind is that references should be obtained in an unbiased way and focus on facts. The final report should provide an overview of a candidate’s position, job performance, dominant characteristics, areas for improvement, leadership and communication abilities.
Cross verifying past employment information
Another common requirement from employers is to make sure that a candidate’s working experience as outlined on their CV has not been overstated. Compared to the reference check, the employment verification should be conducted with the company’s HR department to obtain accurate information from employee records.
The employment verification report should confirm specific information such as start and end dates, positions held, type of work performed, reason for leaving and the candidate’s eligibility for re-hire.
Verifying past education information
An internal survey conducted by Mintz Global Screening revealed that 8% of candidates have an education discrepancy that is, they provided education credentials they either did not complete or… flat out, never actually obtained! An education verification will quickly validate the authenticity of a candidate’s diploma as well as the legitimacy of the institution that issued it.
Knowing whether your prospect has a clean record
Statistics show that crime rate in Canada dropped from 2006 to 2011 and we all hope it will maintain this trend. The criminal record check is the most prevalent screening done in Canada and a prerequisite for a number of high-security employment areas. Mintz Global Screening’s internal survey showed that 9% of screened candidates actually had a criminal record.
Knowing your candidate’s financial accountability
For a job involving cash handling, asset management and dealing with other confidential financial information, an employer would want to hire a candidate who is both responsible and has a proven financial track record.
A credit check, which involves inquiring into an applicant’s financial background, is a business necessity when it comes to sensitive job positions. It provides detailed reports of credit ratings, loans and collections outstanding as well as a verification of the individual’s identity.
These services represent the most frequently sought-for solutions in a background check. In today’s marketplace, a full background report consists of two references, education and professional accreditation, 5-years employment verification and a criminal record check.
An important final point is third party objectivity. This means that for a screening process to be fully compliant, responsible and free of any ethical or human rights issues, it is a best practice to always use a third-party company to do your background check. This way the hiring manager will receive a report that is unbiased, obtained in good faith, focused on factual information and conducted in a manner equitable to all candidates.
Several other background check services exist and we shall look into them in our next post. Stay tuned!
03.10.2019 : News
There is a risk involved every time you hire a new employee. The new hire could, of course, prove to be the perfect employee, making a huge difference in your company… but they could also turn out to be a bad hire that will cost you time and money. Find out how you can obtain job references for a potential employee to help you make the best hiring decisions possible…. Lire la suite »
03.10.2019 : News
Education is generally a very important factor for recruiters in a job selection process. After all, applicants acquire the knowledge and many of the skills necessary to perform a job during their academic training. This makes it crucial for hiring managers to check the authenticity of the diplomas mentioned in the job applications they deem interesting. But how do you do this? Performing an education check is now essential Every… Lire la suite »
03.10.2019 : News
Employees are most likely to share their honest views on your company during their exit interview, since they have no fear that their answers will influence their status within the company. This process can therefore provide you with valuable insight into your organization, helping you retain your staff and improve your recruitment. Find out why. Exit interviews can help retain talent In the event of a voluntary departure, the employee’s… Lire la suite »