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02.02.2016 : News

The Reference Check: A required procedure or a valuable tool in the hiring decision?

The demand for results in the fast-paced world of recruiting has given way to requirements for quicker returns of Reference Checks. What used to have an industry standard of a 5-7-day turnaround is now needed in 2-3 days or less.  The norm in today’s marketplace is for applicants to provide the names and contact information for references that are to be contacted as part of the Reference Check process. By having the applicant provide information in this fashion is self-fulfilling and leads to the question as to how valuable is the information of such a reference? Does the reference have the professional relationship that candidate indicates or are they related in some fashion and doing the reference as a “favour”? Do we as Human Resource professionals do references because they are a required part of the hiring process or do we do them to obtain valuable information that we can use to make informed decisions.

We have found countless examples of candidate supplied references which were discovered to be false. A recent example is a reference that was supplied and gave a “glowing” reference for a candidate. The reference provided was in a management position for a large corporation that the candidate purported to have previously worked. The reference was thorough and covered all the necessary information. Later, as the candidate was not performing nearly as well as the reference indicated he should, a follow-up investigation was performed. It turned out that the reference was a relative to the candidate and in actuality the candidate never worked there. From a best practices standpoint – we need to ask ourselves, what can be done to prevent this?

First, always ask for the candidate to provide professional (management level) references from employers listed on their resume or application. Secondly, in addition to regular Reference Check, we recommend that clients also complete Employment Verification. Employment Verifications are performed through the Human Resources departments of all previous employers listed on a candidate’s resume. This will provide independent verification that a candidate actually worked for a company, the position held, dates and reason for leaving. This simple process will assure a client that the candidate indeed worked for an organization and provide credibility to a provided reference.

Although adding an Employment Verification to a background check will add costs, I am sure you will agree that the savings on a bad hire and preventing the damage that can be caused by someone who uses fraudulent references, greatly outweighs the added expense.

By Daniel Fallows

 

03.10.2019 : News

Why obtain a new employee’s job references?

There is a risk involved every time you hire a new employee. The new hire could, of course, prove to be the perfect employee, making a huge difference in your company… but they could also turn out to be a bad hire that will cost you time and money. Find out how you can obtain job references for a potential employee to help you make the best hiring decisions possible…. Lire la suite »

03.10.2019 : News

How to verify the authenticity of a candidate’s diploma for a position in Canada

Education is generally a very important factor for recruiters in a job selection process. After all, applicants acquire the knowledge and many of the skills necessary to perform a job during their academic training. This makes it crucial for hiring managers to check the authenticity of the diplomas mentioned in the job applications they deem interesting. But how do you do this? Performing an education check is now essential Every… Lire la suite »

03.10.2019 : News

Why is the exit interview of an employee important for your company?

Employees are most likely to share their honest views on your company during their exit interview, since they have no fear that their answers will influence their status within the company. This process can therefore provide you with valuable insight into your organization, helping you retain your staff and improve your recruitment. Find out why. Exit interviews can help retain talent In the event of a voluntary departure, the employee’s… Lire la suite »