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02.02.2016 : News

The Reference Check: A required procedure or a valuable tool in the hiring decision?

The demand for results in the fast-paced world of recruiting has given way to requirements for quicker returns of Reference Checks. What used to have an industry standard of a 5-7-day turnaround is now needed in 2-3 days or less.  The norm in today’s marketplace is for applicants to provide the names and contact information for references that are to be contacted as part of the Reference Check process. By having the applicant provide information in this fashion is self-fulfilling and leads to the question as to how valuable is the information of such a reference? Does the reference have the professional relationship that candidate indicates or are they related in some fashion and doing the reference as a “favour”? Do we as Human Resource professionals do references because they are a required part of the hiring process or do we do them to obtain valuable information that we can use to make informed decisions.

We have found countless examples of candidate supplied references which were discovered to be false. A recent example is a reference that was supplied and gave a “glowing” reference for a candidate. The reference provided was in a management position for a large corporation that the candidate purported to have previously worked. The reference was thorough and covered all the necessary information. Later, as the candidate was not performing nearly as well as the reference indicated he should, a follow-up investigation was performed. It turned out that the reference was a relative to the candidate and in actuality the candidate never worked there. From a best practices standpoint – we need to ask ourselves, what can be done to prevent this?

First, always ask for the candidate to provide professional (management level) references from employers listed on their resume or application. Secondly, in addition to regular Reference Check, we recommend that clients also complete Employment Verification. Employment Verifications are performed through the Human Resources departments of all previous employers listed on a candidate’s resume. This will provide independent verification that a candidate actually worked for a company, the position held, dates and reason for leaving. This simple process will assure a client that the candidate indeed worked for an organization and provide credibility to a provided reference.

Although adding an Employment Verification to a background check will add costs, I am sure you will agree that the savings on a bad hire and preventing the damage that can be caused by someone who uses fraudulent references, greatly outweighs the added expense.

By Daniel Fallows

 

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07.02.2020 : News

Which companies should conduct driving record checks in Canada?

Many companies in Canada offer employment in professions that involve driving a motor vehicle. These jobs can sometimes entail long hours on the road away from home or can be more local endeavours. For these Canadian companies, meticulous screening practices are often essential to ensure the safety of their clients and employees alike. This is especially true when it comes to checking a potential employee’s driving record since one bad… Lire la suite »

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13.11.2019 : News

Why is obtaining a driving record mandatory for employers in the road transport sector?

A driving record is a document issued by the authorities of a territory that contains several pieces of information about a motor vehicle driver, such as their competence and history of Highway Safety Code violations. This is particularly mandatory for employers in the road transport sector who are looking to hire new employees. Find out why. A candidate’s driving record indicates whether they possess the skills required for a job… Lire la suite »

03.10.2019 : News

Why obtain a new employee’s job references?

There is a risk involved every time you hire a new employee. The new hire could, of course, prove to be the perfect employee, making a huge difference in your company… but they could also turn out to be a bad hire that will cost you time and money. Find out how you can obtain job references for a potential employee to help you make the best hiring decisions possible…. Lire la suite »